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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nick W (nick)

August 9, 2023

5  out of  5 rating by Nick W (nick)
"Responsive and ensured that all my needs were taken care of."

Jim-Bob Tyler

July 19, 2023

5  out of  5 rating by Jim-Bob Tyler
"They are always most helpful, just for information or making policy changes. They are awesome!"

Andre Barlow

July 6, 2023

5  out of  5 rating by Andre Barlow
"I wanted to thank Steve and the staff for helping me with my renter's and auto insurance coverage. He went above and beyond to make sure my request was resolved."

Mariam Siradeghyan

June 14, 2023

5  out of  5 rating by Mariam Siradeghyan
"Amazing customer service! Great to work with!"

Christine Hahn

May 21, 2023

5  out of  5 rating by Christine Hahn
"Thank you Joe for such fast and courteous service."

Stephens Clark

May 8, 2023

5  out of  5 rating by Stephens Clark
"Great customer Service, very well priced Insurance. Workers are very polite, and knowledgable. I even added my Commercial Insurance through them. Best choice I ever made"

Jim Saunders

May 8, 2023

5  out of  5 rating by Jim Saunders
"Hans and his staff have been wonderful to work with for many years. Anytime our family has needed them, they have been quick to respond and taken care of our questions/needs immediately."

Susan Winland

March 3, 2023

5  out of  5 rating by Susan Winland
"The entire experience was so easy. A big thank you to Aaron, who answered all my questions in a friendly and professional manner."

Susan Needles

February 27, 2023

5  out of  5 rating by Susan Needles
"Joe Creekbaum took care of my questions and payments with no issues at all. EXCELLENT customer service! 5 stars for you Joe!!"


February 23, 2023

5  out of  5 rating by Pamela
"Joe is very kind and helpful! Thank you for being supportive through a trying time and guiding me in the best direction!!"

Dayla Dean

February 17, 2023

5  out of  5 rating by Dayla Dean
"Agent Laura Scholten was extremely helpful, professionally friendly and the most important she was so helpful and understanding. Made our car auto insurance experience so easy."

Geraldo Leon

January 11, 2023

5  out of  5 rating by Geraldo Leon
"Very good person and I recommend to everyone thanks for your help today"

Thomas Burden

December 29, 2022

5  out of  5 rating by Thomas Burden
"Laura was amazingly helpful and effective. I’m saving a considerable amount of money. I’m very grateful. I would strongly recommend her services."

Braeden Kennedy

December 14, 2022

5  out of  5 rating by Braeden Kennedy
"Super helpful!!!"

Michael Psmith

December 9, 2022

5  out of  5 rating by Michael Psmith
"My mother-in-law was a customer for many years and when she passed away earlier this year my wife sold her car and asked for a refund of the difference in premium. After 2 months of waiting with still no check she is at her wit's end as this check is holding up the entire estate. There have been multiple checks "lost in the mail" with an excessive wait time required in between. She did verify with State Farm customer service that the first check was never even issued! The staff has been difficult and earlier today actually laughed at her on the phone when she tried to get an update. We're not sure this is an indication of how they would pay claims but as a whole it has been extremely difficult to deal with this company. UPDATE: Hans Schell worked with State Farm and was able to clear up the payment which we have now received. We very much appreciate the quick and direct response from Mr. Schell and the help in getting this completed."

Peggy Faber

December 2, 2022

5  out of  5 rating by Peggy Faber
"Thank you Courtney for your amazing service."

Ben Kessel

December 2, 2022

5  out of  5 rating by Ben Kessel
"I had a great experience with Laura Scholten Of the Hans Schell agency. She was quick to respond to my questions and guided me through the process of transferring multiple policies from my legacy carrier to State Farm. In addition to saving me money the service, support and responsiveness of Laura made this process seamless. Thanks!"

Austin VanHoose

November 30, 2022

5  out of  5 rating by Austin VanHoose
"Great experience working with Dan saved a lot of money compared to my old insurance"

Rebecca Cotter

November 30, 2022

5  out of  5 rating by Rebecca Cotter
"Saved a bunch of money. Daniel was friendly and great to work with!"

Matthew Smith

November 28, 2022

5  out of  5 rating by Matthew Smith
"Aaron Helfer was a huge help ! He was very knowledgeable and very well mannered !"

Amanda Bryant

November 2, 2022

5  out of  5 rating by Amanda Bryant
"Joe Creekbaum is amazing! I always get a quick response from him via phone or email. He is also very nice and helpful. I would definitely recommend!"

Kaan Genç

October 20, 2022

5  out of  5 rating by Kaan Genç
"They do an amazing job. I've been with them for a couple years, and every time I needed help, they immediately understand what I need and solve my problem. If you are looking for any sort of insurance, give them a call."

Coty Fetherolf

September 27, 2022

5  out of  5 rating by Coty Fetherolf
"I had a great experience with Courtney Creekbaum! She was very helpful, patient, and informative. Highly recommend!"

Kailee Yassini

September 17, 2022

5  out of  5 rating by Kailee Yassini
"Joe Creekbaum is always a pleasure to work with!"

Christian bauer

September 15, 2022

5  out of  5 rating by Christian bauer
"Price and experience blew me away... I was shopping for insurance and I've gotten quotes as high as 300 dollars for a comprehensive and uninsured motorist coverage package. Got with these guys- Mr Daniel, specifically- almost 200 dollars less for the same packages. Truly wonderful :)"