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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna Pressel

February 28, 2024

5  out of  5 rating by Anna Pressel
"Amazing service! I would highly recommend his help to anyone."
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Andrew Schell

February 28, 2024

5  out of  5 rating by Andrew Schell
"Working with Hans Schell's insurance agency has been incredible. Every team member is both knowledgeable and customer-friendly. I would strongly recommend choosing this agency!"
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Marlene Taylor

February 23, 2024

5  out of  5 rating by Marlene Taylor
"State Farm goes out of their way to make life easy and safe. I very much appreciate them."
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hayden druschel

January 25, 2024

5  out of  5 rating by hayden druschel
"I have been insured by Hans State Farm for a little over a year now maybe even more than that. Anytime I have an issue or I need help they have been nothing kind and helpful, and listened to my long list of questions and answered them all to the best of their ability. Joe, Steve, and Tara are amazing. I have talked to a few other there but I can’t remember names. However these three and the woman who deals with the claims are amazing at their job. Thank you guys for being there for your members the way you are, I’ll be staying here forever."
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Robert Banchefsky DDS

January 23, 2024

5  out of  5 rating by Robert Banchefsky DDS
"After 25 years with USAA, I took a “leap of faith” and switched both my home, auto and umbrella policies to Hans Schell State Farm insurance. I was involved with a “hit and skip” auto accident with an uninsured driver, who immediately left the scene of the accident. The entire staff of Hans Schell State Farm insurance took the lead and walked me through the entire repair process, including quickly paying my bodyshop and arranging a rental car, with no “down time” or issues, making the entire repair process easy, and “pain free!” I especially want to thank Kathy for all her help and assistance, answering all questions and staying on the line while a rental car was scheduled. I would HIGHLY and WHOLEHEARTEDLY recommend this amazing agency for its excellent care and supreme customer service!"
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Valerie Jozef

January 19, 2024

5  out of  5 rating by Valerie Jozef
"I spoke with Aaron regarding a new auto insurance policy. He was very informative, kind, and provided answers to all my questions. He was a pleasure to work with."
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Kelsey Peck

January 2, 2024

5  out of  5 rating by Kelsey Peck
"Aaron made my transition so easy! He explained every detail and answered all my questions. They laid out my quote and adjusted everything to how I wanted! I highly recommend him and Haan (:"
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l Ziglar

December 5, 2023

4  out of  5 rating by l Ziglar
"Was very helpful. I got the quote that I wanted. And they had discounts cheaper than everyone else I call"
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BJ Grubb

December 4, 2023

5  out of  5 rating by BJ Grubb
"I received a letter informing me of an offer State Farm had with ADT. I am currently an ADT customer, and Abigail, who I spoke with, was so helpful. I called ADT and I got $12 off my monthly bill with $0.01 to install the upgrade. Abigail was so wonderful and helpful. Thank you Hans Schell for the letter also. I feel so blessed....."
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Nick W (nick)

August 9, 2023

5  out of  5 rating by Nick W (nick)
"Responsive and ensured that all my needs were taken care of."
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Jim-Bob Tyler

July 19, 2023

5  out of  5 rating by Jim-Bob Tyler
"They are always most helpful, just for information or making policy changes. They are awesome!"
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Andre Barlow

July 6, 2023

5  out of  5 rating by Andre Barlow
"I wanted to thank Steve and the staff for helping me with my renter's and auto insurance coverage. He went above and beyond to make sure my request was resolved."
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Mariam Siradeghyan

June 14, 2023

5  out of  5 rating by Mariam Siradeghyan
"Amazing customer service! Great to work with!"
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Christine Hahn

May 21, 2023

5  out of  5 rating by Christine Hahn
"Thank you Joe for such fast and courteous service."
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Stephens Clark

May 8, 2023

5  out of  5 rating by Stephens Clark
"Great customer Service, very well priced Insurance. Workers are very polite, and knowledgable. I even added my Commercial Insurance through them. Best choice I ever made"
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Jim Saunders

May 8, 2023

5  out of  5 rating by Jim Saunders
"Hans and his staff have been wonderful to work with for many years. Anytime our family has needed them, they have been quick to respond and taken care of our questions/needs immediately."
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Susan Winland

March 3, 2023

5  out of  5 rating by Susan Winland
"The entire experience was so easy. A big thank you to Aaron, who answered all my questions in a friendly and professional manner."
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Susan Needles

February 27, 2023

5  out of  5 rating by Susan Needles
"Joe Creekbaum took care of my questions and payments with no issues at all. EXCELLENT customer service! 5 stars for you Joe!!"
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February 23, 2023

5  out of  5 rating by Pamela
"Joe is very kind and helpful! Thank you for being supportive through a trying time and guiding me in the best direction!!"
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Dayla Dean

February 17, 2023

5  out of  5 rating by Dayla Dean
"Agent Laura Scholten was extremely helpful, professionally friendly and the most important she was so helpful and understanding. Made our car auto insurance experience so easy."
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Geraldo Leon

January 11, 2023

5  out of  5 rating by Geraldo Leon
"Very good person and I recommend to everyone thanks for your help today"
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Thomas Burden

December 29, 2022

5  out of  5 rating by Thomas Burden
"Laura was amazingly helpful and effective. I’m saving a considerable amount of money. I’m very grateful. I would strongly recommend her services."
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Braeden Kennedy

December 14, 2022

5  out of  5 rating by Braeden Kennedy
"Super helpful!!!"
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Michael Psmith

December 9, 2022

5  out of  5 rating by Michael Psmith
"My mother-in-law was a customer for many years and when she passed away earlier this year my wife sold her car and asked for a refund of the difference in premium. After 2 months of waiting with still no check she is at her wit's end as this check is holding up the entire estate. There have been multiple checks "lost in the mail" with an excessive wait time required in between. She did verify with State Farm customer service that the first check was never even issued! The staff has been difficult and earlier today actually laughed at her on the phone when she tried to get an update. We're not sure this is an indication of how they would pay claims but as a whole it has been extremely difficult to deal with this company. UPDATE: Hans Schell worked with State Farm and was able to clear up the payment which we have now received. We very much appreciate the quick and direct response from Mr. Schell and the help in getting this completed."
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Peggy Faber

December 2, 2022

5  out of  5 rating by Peggy Faber
"Thank you Courtney for your amazing service."