Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austin Hendrickson

Austin Hendrickson

October 11, 2025

5  out of  5
rating by Austin Hendrickson
"Aaron’s was awesome getting me set up with my renters!"
Profile photo of Alexis S

Alexis S

October 11, 2025

5  out of  5
rating by Alexis S
"I had an amazing experience with Aaron. He is very helpful in explaining the coverage options and helping me understand what’s best. Highly recommend!"
Profile photo of chelsea s

chelsea s

October 10, 2025

5  out of  5
rating by chelsea s
"Aaron was very helpful! Highly recommend."
Profile photo of Tom Panos

Tom Panos

October 9, 2025

5  out of  5
rating by Tom Panos
"Hans is truly the best at what he does. I would highly recommend using him for all insurance needs. I have been with him for 20 years and he continues to treat you as if you are his only customer."
We responded:
"Hey Tom, I truly appreciate the kind words. Thank you. We very much value as a great client, and friend. Have a nice weekend. "
Profile photo of Lisa Scott

Lisa Scott

October 7, 2025

5  out of  5
rating by Lisa Scott
"Aaron and Steve are both very helpful and make my experiences when I call in painless. I am very happy with their expertise and care. Thank you Aaron and Steve"
We responded:
"Thank you for the 5-star review Lisa. Have a wonderful rest of the week."
Profile photo of Patrick Roland

Patrick Roland

October 7, 2025

5  out of  5
rating by Patrick Roland
"Very helpful and gave me a great quote"
We responded:
"Thank you very much, Patrick. Have a great day!"
Profile photo of Nathan W

Nathan W

September 15, 2025

5  out of  5
rating by Nathan W
"It has been a pleasure to be a policyholder through the Hans Schell State Farm agency. When you work with Hans, it isn't just a product you are getting but great people and top quality service. The office staff are friendly and accessible--feel free to walk in at any time. And if you're having trouble with drive safe and save ask for Steve--he is a drive safe and save guru!"
We responded:
"Thank you very much, Nathan. We appreciate the kind review. Have a great week."
Profile photo of Lydia

Lydia

September 15, 2025

5  out of  5
rating by Lydia
"The best part about having insurance with Hans is the customer service! There is always somewhere there who is available to help when you need it. Steve has been a big help in the past when I've needed a question answered. I highly recommend this agency!"
We responded:
"Thank you very much Lydia, this is very kind of you. We appreciate you! Have a great week."
Profile photo of Holly Weller

Holly Weller

September 15, 2025

5  out of  5
rating by Holly Weller
"This is the first time I have bought insurance through an agent, rather than online, and it was a great experience! Not only did I save money on my home and auto, I was also able to get affordable life insurance to protect myself and my family of 6 in case something happens. Steve was so helpful when I met him in person - I highly recommend you get a quote and see what you save!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again for the great review, Holly. "
Profile photo of Ronnie Miller

Ronnie Miller

September 5, 2025

5  out of  5
rating by Ronnie Miller
"Courtney was very helpful, knowledgeable and cares about your needs. What a great help."
We responded:
"We’re thankful for your feedback Ronnie! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Have a great weekend."
Profile photo of Dottie Plewes

Dottie Plewes

September 3, 2025

5  out of  5
rating by Dottie Plewes
"I love this guy thank you for all the help"
We responded:
"Thank you very much Dottie. Have a great day."
Profile photo of Therese Rosedale

Therese Rosedale

August 22, 2025

5  out of  5
rating by Therese Rosedale
"Excellent experience!"
We responded:
"Thank you very much Therese."
Profile photo of Patty Kitchen

Patty Kitchen

July 16, 2025

5  out of  5
rating by Patty Kitchen
"Aaron Helfer was very professional, polite and took the time to explain each individual question I had, which were quite a few. I'm looking forward in having State Farm as my new trusted insurance company. Thank you Aaron."
We responded:
"Hi Patty, thank you very much for the kind review. We very much look forward to working with you. I hope you had a nice weekend."
Profile photo of Shelly Lyons

Shelly Lyons

July 14, 2025

5  out of  5
rating by Shelly Lyons
"Aaron worked with us today. He was very informative and helpful. I would recommend State Farm for they are very helpful and explain everything."
We responded:
"Good evening, Shelly, thank you very much. We truly appreciate working with you. I hope you had a nice weekend."
Profile photo of Dana Edwards

Dana Edwards

July 1, 2025

5  out of  5
rating by Dana Edwards
"I let them know I needed a vehicle added to my policy and they were so quick! Laura helped every step of the way and made the process so simple!"
We responded:
"Thank you very much for the 5-star review Dana. Have a great day, and wonderful 4th of July weekend. "
Profile photo of MARLENE TAYLOR

MARLENE TAYLOR

June 26, 2025

5  out of  5
rating by MARLENE TAYLOR
"I've been with Hans Shell State Farm for years. They are more than 100% helpful. They are on the ball to be sure."
We responded:
"Hi Marlene, thank you very much, we truly appreciate the kind review. Thank you for allowing us to help you out, all of these years. Have a great afternoon. "
Profile photo of Karen Brugmann

Karen Brugmann

June 18, 2025

5  out of  5
rating by Karen Brugmann
"What an experience! One that I have not had for a long time! Aaron sure knows his business. He is extremely knowledgeable, personable, customer oriented, and a breath of fresh air in this otherwise messed up world. Aaron helped get me a policy that had a much lower premium and assisted with cancelling my former policy with that company. He answered all my questions in no time at all. He has become the agent that I've been looking for and I appreciate ALL his help. State Farm, you sure hire the ones that care! Thanks so much!!!"
We responded:
"Good morning, Karen. Thank you very much for the kind review. We are lucky to have Aaron on our team. We look forward to working with you. Thanks again, have a great day. "
Profile photo of Silvana Chirinos Martinez

Silvana Chirinos Martinez

June 4, 2025

5  out of  5
rating by Silvana Chirinos Martinez
"“Excellent service. Steve is a great person—super attentive and always willing to help with any issue. 100% recommended!”"
We responded:
"Thank you, Silvana, we appreciate the 5-star review. We are lucky to have Steve as part of our team. Thanks again, we appreciate you. "
Profile photo of Yaa Yaa

Yaa Yaa

May 29, 2025

5  out of  5
rating by Yaa Yaa
"I had a great experience working with State Farm for my renter’s insurance. The process was quick, straightforward, and their customer service was outstanding. They clearly explained the coverage options and helped me choose a plan that fit both my needs and budget. I appreciated how easy it was to provide proof of insurance for my apartment—everything was handled smoothly and professionally. Their team (Zack and Aaron) was friendly, responsive, and knowledgeable, answering all my questions with patience and clarity. The coverage gives me peace of mind knowing that my personal property is protected, and their rates are very reasonable for the level of service you receive. I highly recommend State Farm to anyone looking for reliable and hassle-free renter’s insurance!"
We responded:
"Thank you so much, we appreciate the opportunity to work with you!"
Profile photo of Emmie

Emmie

May 26, 2025

5  out of  5
rating by Emmie
"The other day I spoke with Steve. He was extremely helpful getting my car insurance .This place is really remarkable! I highly recommend it!"
We responded:
"Thank you very much for the kind review, Emmie. I hope you have a wonderful Memorial Day weekend."
Profile photo of Kelly Pinnell Thacker

Kelly Pinnell Thacker

May 22, 2025

5  out of  5
rating by Kelly Pinnell Thacker
"I am very pleased with the services I received. Aaron was very knowledgeable and was able to save us quite a bit of money on car insurance. I will definitely recommend them to all my friends"
We responded:
"Good afternoon, Kelly, thank you very much. We are excited to have you as a new client. Have a nice day. "
Profile photo of Rylieanne Fidler

Rylieanne Fidler

May 22, 2025

5  out of  5
rating by Rylieanne Fidler
"Zack and I met at Bath and Body Works. He's so kind and knowledgeable. Helped me save lots on my home and auto."
Profile photo of Isaac Cotter

Isaac Cotter

May 22, 2025

5  out of  5
rating by Isaac Cotter
"I called just the other day and spoke with Daniel. He was such a great help and kind soul. Talking with him felt like I was really talking with a great neighbor!!! This place goes above and beyond. Can’t wait to tell my children and grandchildren about this experience. It was truly one of a kind"
Profile photo of Tyr Fidler

Tyr Fidler

May 22, 2025

5  out of  5
rating by Tyr Fidler
"Awesome services and great to work with. Always kind"
Profile photo of Lucy Cotter

Lucy Cotter

May 22, 2025

5  out of  5
rating by Lucy Cotter
"This State Farm has absolutely excellent customer service. Daniel helped me every step of the way with my process, amazing service. He was very kind and helpful for my entire issue. 100% recommend!"